Such information should be reported to the Office: in person at the information desk, by telephone through the helpline or by a letter by post. You should describe what the error is. If we have made a mistake, we will order a new card, and you will not have to pay for it. However, if the error in the residence card was your fault (e.g. you gave incorrect data in the application), you will have to apply for a residence card replacement and pay for its replacement.
Created on: 10.02.2020