Office of Wielkopolska Province in Poznan Department for Foreigners Declaration of accessibility
The Office of Wielkopolska Province in Poznan undertakes to ensure accessibility of its website in accordance with the provisions of the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public entities. The accessibility statement applies to the website of the Public Information Bulletin of the Office of Wielkopolska Province in Poznan.
- Website publication date:
- Last significant website update date:
Status in terms of compliance with the law
The website is partially compliant with the Act of 4 April 2019 on digital accessibility of websites and mobile applications of public entities due to incompatibilities or exclusions listed below.
Unavailable content
- Not all graphics/photos have alternative text (WCAG 2.1 Guideline 1.1.1)
- Unavailability or partial availability of some PDF attachment files
Information about keyboard shortcuts
The site uses cursor keys to operate the calendar in date fields of contact forms. The website also does not define additional keyboard shortcuts and does not overwrite shortcuts supported by the browser.
Preparation of the declaration on accessibility
- The declaration was made on:
- The declaration was last reviewed and updated on:
The declaration was made on the basis of a self-assessment.
Feedback and contact details
- Beata Goraj is responsible for examining comments and motions.
- E-mail: dostepnosc@poznan.uw.gov.pl
- Telephone number: 61 854 1325
Everyone has the right to:
- Submit comments regarding digital accessibility of the website or its element.
- Submit a request to ensure digital accessibility of the website or its element.
- Request unavailable information in another alternative form.
Such a request must include:
- Contact details of the requesting person.
- Indication of the website or its element requested.
- Indication of a convenient form of providing information, if the request concerns the provision of unavailable information in an alternative form.
The request should be considered immediately, within 7 days at the latest. If it is not possible to ensure access within this period or to provide access in an alternative form, it should take place no later than 2 months from the date of the request.
Complaints and appeals
A complaint can be filed to the supervisory authority for failure to meet the deadlines and for refusal to comply with the request.
- Supervisory body: Voivode of Wielkopolska.
- Address: Niepodległości 16/18, 61-713 Poznan.
- E-mail: wuw@poznan.uw.gov.pl.
- Telephone number: 61 854 1917, 61 854 1542.
A complaint may also be submitted to the Ombudsman.
Architectural accessibility
1) pl. Wolności 17, 61-739 Poznan
Organizational unit located in the building: Department for Foreigners
Building: 7 floors (basement, ground floor, 1st-5th floors).
The building is clearly marked.
No markers for Totupoints for the blind and braille signage.
You can enter the building with an assistance dog.
On the opposite side of the street there are parking spaces for people with disabilities and an underground car park (entrance and exit from the street in front of the building).
Entrances to service halls A and B (in both rooms there are induction loops) and the Department's office rooms are located in a niche in the building. The space of the niche is limited by two pillars. On the left side there is an entrance to the service room A. On the right side there are entrances to the Department's offices and to service hall B. Behind the pillars it is possible to walk along the niche, it is limited by low steps marked in yellow.
The access path to room A is divided into two parts, on the right side there is one step with a railing, on the left side there is a ramp for wheelchairs. In the middle between the driveway and the step, a second railing is installed.
Entrance via double glazed doors that do not open automatically. The door is opened with the right wing, the left wing can be opened. Maneuvering space on the landing directly in front of the door is limited.
Behind the door there is a vestibule leading to the left side to the second glazed door, which does not open automatically, the right wing (the left wing can be opened).
There are rooms in the service room. In the first room, opposite the entrance, there are three service stations. In this part there is a pillar with countertops (two for a standing person, one adapted for a person in a wheelchair). There are rows of chairs in the room. Next to the hall there is a waiting room and toilets, including one adapted for people with disabilities. The next room is accessed through a glazed door that opens with the right wing, non-automatically (the left wing can be opened).
There is a pillar in the center of the room. There are a total of seven service stations in the room, two on the left side and five directly in front of the entrance. From the room, a glazed door, opened with the right wing, non-automatically (the left wing can be opened) leads to an additional service station.
On the right side of the entrance in the niche there is an Urzędomat and a play area for children.
Access to room B is from the pavement level. Entrance to the hall is through a single-leaf glazed door that does not open automatically. Behind the door there is a vestibule leading to the left through the second door (open during service) to the service room.
There are rooms in the service room. In the first one there are rows of chairs on the left side by the wall and on the right where the waiting room is located. There are three service desks in front of the waiting room. There is a pillar in the middle of the waiting room.
Behind it, there are two toilets, including one adapted for people with disabilities.
There is a children's play area at the back of the room on the left.
The next room is accessed through a non-automatic single-leaf glazed door. From the hall, there are passages to four rooms through non-automatic single-leaf glass doors (three are interrogation rooms, one – a service room in the future).
The entrance to the Department's offices is straight ahead, in a niche in the building. Entrance from the sidewalk level. Entrance to the hall through a glazed door, opened with the right wing, non-automatic (the left wing can be opened). There is a porter's lodge on the left.
Straight ahead there are stairs (six steps) with a platform for people with disabilities. The platform is marked and equipped with an instruction manual. No slipway. There are stairs and a lift in the lobby. There is limited maneuvering space in the lift. Only employees can take the lift to each floor. Customers can get to the fifth floor, where there are separate service rooms. There is no toilet for the disabled on the 5th floor. The glass door is marked with warning stripes contrasting with the surroundings and does not open automatically.
2) Regional Office in Kalisz, Kolegialna 4, 62-800 Kalisz
The building has a historic character.
Premises of the Department for Foreigners are located on the ground and first floor of the building.
Building: 5 floors (basement, ground floor, 1st-2nd floors, attic).
The building is clearly marked. It has an induction loop.
No markers for Totupoints for the blind and braille signage.
You can enter the building with an assistance dog.
A toilet for the disabled is located on the ground floor.
In front of the building there is a public car park with a place for people with disabilities.
No external stairs (entrance from the pavement level). On the wall of the building, on the left side at the entrance, there is a bell that enables summoning a person from the porter's lodge.
Entrance through a wooden, double-leaf door opened traditionally with a self-closing device (if necessary, the second leaf can be opened). Doors not opened automatically. Opening the door does not require significant force. Behind the door there is a landing with limited maneuvering space and four stairs. No ramp nor lift.
There is a porter's lodge near the entrance to the building. You can contact the porter's lodge employee to ask about the place of settling your case. It is possible to serve customers with disabilities in a designated room on the ground floor. Due to architectural barriers, there is no lift in the building.
The building can be reached by bus. In order to precisely locate the place, click the map.
3) Regional Office in Konin, Aleje 1 Maja 7, 62-510 Konin
Premises of Department for Foreigners are located on the first floor of the building.
Building: 4 floors (low ground floor, ground floor, 1st and 2nd floors).
The building is clearly marked (on level 0 and on each floor of the building there is clear information about the organizational units of the Regional Office in Konin and foreign units located in the Regional Office building). It has an induction loop, a quiet service room and a room for a person with a baby.
No markers for Totupoints for the blind and braille signage.
You can enter the building with an assistance dog.
A toilet for the disabled is located on the ground floor (level 0).
In front of the entrance to the building there is a public car park with a parking space for people with disabilities. No external stairs (entrance from the pavement level).
On the wall of the building, on the right side at the entrance, there is a bell that enables summoning a person from the porter's lodge. Entrance to the building through an outbuilding. The door does not open automatically. Opening the door does not require significant force. Entrance through a glass door with a vertical handle. There is no separate area for customer service near the entrance.
In order to inquire about the place of settling a case, you can contact the receptionist.
Each floor can be accessed by an elevator that stops from level "-1" (sidewalk level) and stops at level "0" (where the porter lodge, information board and ticket office are located).
The building can be reached by bus. In order to precisely locate the place, click the map.
4) Regional Office in Leszno, Plac Kościuszki 4, 64-100 Leszno
The building has a historic character.
Premises of the Department for Foreigners are located on the ground floor.
Building: 4 floors (ground floor, 1st-2nd floors, attic).
The building is clearly marked. There is an induction loop and a children's corner.
No markers for Totupoints for the blind and braille signage.
You can enter the building with an assistance dog.
A toilet for the disabled is located on the ground floor.
There is a public car park in front of the building.
No external stairs (entrance from the pavement level). On the wall of the building, on the right side at the entrance, there is a bell that enables summoning a person from the porter's lodge.
The door does not open automatically. Opening the door does not require significant force.
Entrance through a wooden door, opened on the right wing. The second door inside the building is swinging. There is a porter's lodge on the ground floor on the right.
You can contact the porter's lodge employee to ask about the place of settling a case.
There is a separate area for customer service near the entrance. It is possible to serve customers with disabilities in a designated room on the ground floor.
Due to architectural barriers, there is no lift in the building.
The building can be reached by bus. In order to precisely locate the place, click the map.
5) Regional Office in Piła, Dzieci Polskich 26, 64-920 Piła
Premises of the Department for Foreigners are located on the ground and first floor of the building.
Building: 4 floors (basement, ground floor, 1st and 2nd floors).
The building is clearly marked. There is an induction loop and a children's corner.
No markers for Totupoints for the blind and braille signage.
You can enter the building with an assistance dog.
A toilet for the disabled is located on the ground floor.
There are public parking spaces on the street. In front of the entrance to the building there are external stairs with handrails. There is a platform for people with disabilities by the stairs. The platform has been marked and equipped with an instruction manual. No slipway.
Entrance to the building through a glazed, sliding door.
Behind the door there is a vestibule and a second sliding glass door. There is a porter lodge on the ground floor. You can contact the porter's lodge employee to ask about the place of settling a case. It is possible to serve customers with disabilities in a designated room on the ground floor. There is no elevator in the building. The regional office has a stairclimber, the use of which inside the building is difficult due to narrow staircases.
The building can be reached by bus. In order to precisely locate the place, click the map.
Information and communication accessibility
Customers can communicate with office employees by: e-mail, ePUAP, using paper correspondence and Skype, SMSs, MMSs at some workstations. There are social networks Facebook and Twitter.
In the building, alternative service is preferred, i.e. employees go out to clients who need to deal with official matters. Deaf and deaf-blind people who have difficulties in communicating will be able to use the help of a sign language interpreter or a guide-interpreter in order to settle a matter at the office, after reporting such a need.
Application for the provision of an interpreter can be found in the tab: Applications for the provision of an interpreter service.
Despite the difficulties arising from the dispersion of the office's organizational units, the Office of Wielkopolska Province in Poznan undertakes to implement various methods and technical solutions ensuring access to information developed in the Office and facilitating communication with people with special needs.
What do we do to improve accessibility?
As part of activities to improve accessibility, among others::
- we have developed:
- the publication "Available documents, photos, charts and illustrations in practice",
- the instruction "Provisions regarding accessibility in contracts and public procurement procedures",
- "A simple language guide at the Office of Wielkopolska Province in Poznan",
- "Standards of accessibility and savoir vivre in contacts with people with disabilities in the Office of Wielkopolska Province in Poznan".
- we train and promote accessibility not only among office employees
and
- we have created two alternative and highly contrasting color versions of the website: black and white and yellow and black, between which you can freely switch with the buttons above the page header,
- we post information translated into Polish Sign Language in the Accessibility tab.
