URGENT – System Failure, Service Disruptions

Due to a nationwide system failure affecting the processing of foreign nationals' cases, there are difficulties in providing certain services at the Department for Foreigners of the Office of Wielkopolska Province in Poznan

Please be informed that, due to the system failure, fingerprint scans cannot be taken during visits to the Department. A follow-up appointment for this purpose will be scheduled during your previously arranged in-person visit for personal appearance or fingerprint completion.

Full system functionality is expected to be restored on Thursday, April 3, 2025, in the afternoon.The time to restore system functionality may change.

We will provide updates if the disruptions persist.

We recommend regularly checking the Department's website for the latest information.

We apologize for the inconvenience and appreciate your understanding.

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