Alerts

Wypełnij wniosek online w MOS!

17.07.2024

Zamierzasz złożyć wniosek o udzielenie zezwolenia na pobyt czasowy lub pobyt stały?

Wypełnij wniosek online w Module Obsługi Spraw!

Wypełniając wniosek w MOS unikniesz błędów, pustych pól w formularzu oraz niepotrzebnych korekt wniosku.

Podaj we wniosku adres e-mail, na który szybko otrzymasz dane dostępowe do śledzenia stanu sprawy.

Tylko w MOS, przy każdym polu formularza znajdziesz informacje i wyjaśnienia, które pomogą Ci prawidłowo wypełnić wniosek.

Możesz wybrać jedną z 7 wersji językowych kreatora wniosków.

read more... o: Wypełnij wniosek online w MOS!

Difficulties in contacting the helpline

17.07.2024

We kindly inform you that due to technical problems, there may be difficulties in contacting the Department's helpline, also occurring during ongoing calls.

We encourage you to contact us through the following communication channels:

read more... o: Difficulties in contacting the helpline

Unified Appointment Registration Rules

08.07.2024

We are pleased to inform you that starting from July 8, 2024, we are standardizing the procedures for booking and handling appointments for the following services:

  • Personal appearance
  • Fingerprints
  • Travel/identity document

For all cases handled at the Department*:

Appointments to address the aforementioned requirements must be registered through the case status tracking page. Visits will be managed using a ticket machine system, eliminating the need for personal calls to clients.

read more... o: Unified Appointment Registration Rules

Update to the Act on Assistance for Ukrainian Citizens due to Armed Conflict in Ukraine

26.06.2024

Legal Residence for Ukrainian Citizens

The legal residence of Ukrainian citizens (and specified family members) who arrived in Poland due to the ongoing conflict in Ukraine between February 24, 2022, and September 30, 2025, has been extended until September 30, 2025. The amendment to the regulations has been published in the Journal of Laws and will come into effect on July 1, 2024.

read more... o: Update to the Act on Assistance for Ukrainian Citizens due to Armed Conflict in Ukraine

Change in the Rules for Handling Fingerprint Completion Visits

14.06.2024

We would like to inform you that, starting from 17/06/2024, we are changing the process for handling visits registered for personal appearance/fingerprint completion. Ultimately, these visits will be managed using a ticket machine without the need to call the customer, similar to other online bookings.

read more... o: Change in the Rules for Handling Fingerprint Completion Visits

Join us for an online information meeting for Ukrainian citizens

14.06.2024

 With the recent amendment to the Law on Assistance to Citizens of Ukraine in Connection with the Armed Conflict on the Territory of Ukraine coming into effect on 01.07.2024, we extend an invitation to an online information meeting for Ukrainian citizens.

The meeting is scheduled to take place on the MS Teams platform on 09.07.2024, starting at 09:00.

read more... o: Join us for an online information meeting for Ukrainian citizens

Difficulties in Contacting the Hotline

14.06.2024

We would like to inform you that there may be difficulties in contacting the Department's hotline on June 14, 17, and 18, 2024.

If you experience any issues, please consider using the following alternative contact methods:

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We are starting the implementation of a new project "Direction Wielkopolska: Migrants in the Spotlight"

16.05.2024

The Governor of Wielkopolska has secured European Union funding for the project "Direction Wielkopolska: Migrants in the Spotlight". This initiative is dedicated to third-country nationals legally residing in Poland.

Our project targets four main areas: facilitating easier access to information, developing local IT tools, enhancing staff skills, and improving customer service standards.

read more... o: We are starting the implementation of a new project "Direction Wielkopolska: Migrants in the Spotlight"

Human trafficking is a crime! Are you a victim or witness of human trafficking?

11.01.2024

Remember that you can become a victim of human trafficking almost everywhere.

Pay attention if someone:

  • has taken away your passport or your ID document
  • is assaulting, thretening or blackmailing you
  • does not pay you the money you have earned, is forcing you to live or work in inhumane conditions, or is forcing you into prostitiution, stealing or begging.

It means, you may be a victim of a human trafficking.

read more... o: Human trafficking is a crime! Are you a victim or witness of human trafficking?

E-booking for fingerprint collection

17.11.2023

We are pleased to announce you that starting 23 November 2023,  we launched a new e-service for booking appointments to collect fingerprint impressions through our website, which allows checking the status of your case. The implementation of new  appointment scheduling for fingerprint collection will replace the previous method of booking appointments through the Department's Helpline. The new service is easily accessible and user-friendly.

Advantages of the e-booking for fingerprints collection:

read more... o: E-booking for fingerprint collection

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