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FAQ
General
Created on: 29.10.2024
Created on: 29.10.2024
If you have any doubts regarding the procedure and the documents that need to be submitted, we encourage you to check the information on our portal—here you will find all the necessary details.
Take advantage of our step-by-step tips: I am staying in Poland.
If you still have questions, please use the WSC Contact button.
Created on: 29.10.2024
If you do not want us to continue processing your application, please download the application form for case dismissal from our website, available here. Complete the form, sign it, and send it by mail, submit it at the Department for Foreigners’ service point, or send it via ePUAP.
You may also apply for a refund of the administrative fee if one was paid. If you submit the refund request to us, we will forward it, along with the original payment confirmation, to the Poznań City Hall. Detailed information on the administrative fee refund process and the refund request form are available on the Poznań City Hall website and the form can be downloaded here.
Please remember to provide the bank account number to which the refunded amount should be sent (a bank account from a bank with a headquarters in Poland).
If you have also paid for a residence card, you may submit a request for a refund of that fee. Be sure to include the bank account number to which the refunded amount should be sent (a bank account from a bank with a headquarters in Poland).
The template for the residence card fee refund application can be found here.
Created on: 11.09.2023
Jeśli otrzymałaś/eś decyzję odmowną, z którą się nie zgadzasz, na złożenie odwołania od decyzji masz 14 dni licząc od dnia doręczenia decyzji. Pamiętaj, że odwołanie musi być podpisane przez Ciebie lub ustanowionego w sprawie pełnomocnika. Odwołanie możesz przesłać za pośrednictwem Poczty Polskiej (wówczas liczy się data nadania listu w placówce), złożyć w punkcie podawczym Wydziału Spraw Cudzoziemców lub wysłać za pośrednictwem epuap. Wraz z odwołaniem możesz dosłać brakujące dokumenty. Jeżeli wszystkie brakujące dokumenty zostaną uzupełnione i odwołanie będzie zasadne i złożone w terminie oraz nie będzie zawierało braków formalnych (jak np. brak podpisu), w ciągu 7 dni wydamy nową decyzję. Jeżeli będą wątpliwości lub dokumenty nie będą kompletne, odwołanie przekażemy do organu II instancji – Szefa Urzędu ds. Cudzoziemców w Warszawie. Tam będzie rozpatrywane odwołanie.
Jeżeli nie złożysz odwołania w terminie, Twoja decyzja stanie się ostateczna. W takim przypadku, jeżeli nie masz innego dokumentu uprawniającego do legalnego pobytu i nie jesteś obywatelem Ukrainy, jesteś zobowiązany opuścić terytorium Polski w terminie 30 dni od dnia, w którym decyzja stanie się ostateczna.
Created on: 12.10.2021
If the application for temporary residence permit in Wrocław is still in proces you should send to Wrocław (The Office of Dolnośląski Province) the information of changing the place of stay and purpose; Application from Wrocław should be transfered to Poznan (The Office of Wielkopolska Province).
Created on: 12.10.2021
If the application was sent by traditional mail, in order to meet formal requirements and receive a stamp, you must wait for an appointment at this office to complete any missing formalities. In case of a police check between the expiration of your visa and the receipt of the stamp in your passport, you may provide, for example, the case number, the date the application was sent to this office, and the type of application submitted. The Police and Border Guard will be able to verify the information provided.
Created on: 12.10.2021
By sendinng written statement to our office with information what will be changed in the application and adding documents to confirm that. Please remember to write case number on the documents in order to know that these are additional documents to the ongoing proceedins.
Created on: 28.05.2020
Unfortunately, no. It is not possible to collect a residence card without an online visit booking.
Currently, it is only possible to make an appointment via the online visit reservation panel to collect the residence card - book the appointment HERE.
The rule applies to all locations of the Office: Poznań, Kalisz. Konin, Leszno, Piła. Check the addresses HERE.
Created on: 23.04.2020
The application for a duplicate decision can be found HERE.
We recommend using the Search Tool and the Forms database.
The address of the Department can be found HERE.
Created on: 03.04.2020
No, unfortunately, copies are not enough. Copies of documents not confirmed as being true copies are not sufficient to issue a decision. Please, send original documents. If you want us to return the originals to you, please write to us which documents we should send back and to what address. We can also return them to you with a decision that we will send to you.
If your attorney is a legal advisor or lawyer, s/he can authenticate photocopies of the documents. In such a case the original is not needed. The public notary can also certify copies. You can read more about it here.
Remember, however, that documents such as the Annex No 1 to the application must be sent to us in the original. This document needed only for this procedure.
