FAQ

ISSUE/REPLACEMENT OF THE RESIDENCE CARD

Created on: 10.02.2020

You submit the application for the issue / replacement of the residence card to the Head of the Border Guard unit or the Head of Border Guard station competent for your place of stay.

Created on: 10.02.2020

Such information should be reported to the Office: in person at the information desk, by telephone through the helpline or by a letter by post. You should describe what the error is. If we have made a mistake, we will order a new card, and you will not have to pay for it. However, if the error in the residence card was your fault (e.g. you gave incorrect data in the application), you will have to apply for a residence card replacement and pay for its replacement.

Created on: 10.02.2020

Within 3 days of losing the document, notify the governor who issued your residence card. Also report the theft/loss of the card at the nearest Police Station. To obtain a new card, submit an application for replacement/issue of a residence card.

Created on: 10.02.2020

You can collect the card at any time throughout its period of validity. Remember that it is in your interest to receive it as soon as possible. The residence card, during its validity, confirms your identity in Poland and entitles, together with a travel document, to repeatedly cross the border without having to obtain a visa.

Created on: 10.02.2020

Provide a certificate confirming your PESEL number to the Office during the proceedings.

Created on: 10.02.2020

Yes. A PESEL number is not required to print a residence card. If you have a PESEL number, you can ask for it to be placed on your residence card.

Created on: 10.02.2020

The residence card can be issued without a registered address. When submitting an application / or after receiving a decision, make a written statement that you are asking for a card without a registered address. If you want the registered address to be included on the residence card, submit a  proof of permanent residence or temporary residence lasting over 2 months.

Created on: 10.02.2020

The child's parent or legal guardian. The child from whom the fingerprints were taken at the time of application must be present at the reception of the card (child over 13 years old).

When a residence card has been issued to a minor under 13 years of age by the date of its receipt, the card shall be collected by his legal representative or guardian.

Created on: 10.02.2020

The child from whom the fingerprints were taken must be at the time of application (child over 13 years old).

When a residence card has been issued to a minor under 13 years of age by the date of its receipt, the card shall be collected by his legal representative or guardian.

Created on: 10.02.2020

No, you need to collect your residence card in person. When you collect your card, the you need to be fingerprinted in order to verify the data stored electronically in the card chip.

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