Alerts - archive

Further specific provisions were introduced on 18.04.2020 concerning the spread of the SARS-CoV-2 virus - the so-called Second Anti-Crisis Shield. The act contains, among others, regulations relating to foreigners. The most significant provisions concern:

The epidemiological situation in Poland raises many questions, including the protection of foreigners' rights at this challenging time. We explain the regulations introduced on 31 March 2020 and how they affect migrants' situation in Poland. We receive many questions via our helpline and emails from you, our Clients. To meet your expectations, we have prepared a set of answers to the most frequently asked questions during the epidemic.

Due to the recently introduced limitations of the direct customer service, we have experienced a rapid increase of calls and e-mails received by the Department for Foreigners helpline. 

The waiting times might take longer than usual. We appreciate your patience and understanding.

Our advisers are doing their best to respond to all enquiries as soon as possible.  To efficiently connect with our helpline consultant, please, after listening to the voice announcement, depending on the subject of the conversation, dial queue 1 or 2.

The Minister of the Interior and Administration suspended the examination of applications for the financial assistance for holders of the Pole's Card (Karta Polaka) settling in Poland, which were submitted from 18 January 2020. After increasing the special-purpose reserve for the payouts of financial assistance for holders of the Pole's Card settling in Poland, applications submitted from 18 January 2020 will be considered.